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APA Cross-Cultural Training
As China Cross-Cultural Training Specialists, we boast over 20 years of hands-on experience across foreign corporations, local companies, and the Chinese State Sector. Unlike others, we're not just insiders with surface knowledge but dedicated training professionals. Offering top-tier training in English or Chinese, we've conducted classes in major cities like Beijing, Guangzhou, and Shanghai, as well as numerous second and third-tier cities. Convenience is our priority—we come to you wherever and whenever you need us.
Does the following apply to you?
- "Our company lost a huge business deal because of a cross-cultural blunder"
- "Our newly arrived managers take months to be effective in China. We need them to hit the ground running"
- "Our local managers seem unable to communicate and present effectively"
- "I can't stand the thought of another Chinese banquet"
- "Our Chinese managers seem uncomfortable at a formal Western meal"
How Does APA Cross-Cultural Training Help?
We run a cross-cultural diagnosis on your company and recommend appropriate “treatment"
We develop and tailor-made training and programs that fit your scenarios
Our Trainers
Shelley Warner
Shelley has had 28 years of professional work experience outside her Australian homeland. She is the President of Asia Pacific Access Ltd incorporated in Beijing. She has been engaged for 23 years now in China in high level assessment of, and negotiation with, various Chinese state and non-state agencies, and in consulting and training.
Her first professional assignment to China began in January 1973. She served two terms as a diplomat in the Australian Embassy in Beijing, rising to the position of Counsellor - Economic and Political. In between other consultancy assignments, from 1998-2003 she managed a US$15 million capacity building/training program aimed at developing behaviours and procedures in Chinese national and provincial agencies which would improve the efficiency of their operations.
Shelley has served as a consultant on several DFID projects in China including the SW Basic Education Project and the ACWF-DFID Partnership (as a British Council consultant).
She speaks very good Chinese and is an honours graduate (equivalent to MA) in Chinese Studies from Melbourne University. English is her mother tongue.Nationality: Australian
Tony Voutas
Tony has been working professionally for 37 years outside his Australian homeland in Asia and the Pacific. He has been training others and consulting in China for 21 years now, including on many development assistance projects. He is the managing director of Asia Pacific Access Pty Ltd which has a wholly-owned subsidiary incorporated in Beijing.
He brings to his cross-cultural training for China a professional and personal knowledge of 28 of China's provinces, four and a half years experience in the highly multi-cultural Asian Development Bank in the Philippines, 15 years of sociological and political work in Papua New Guinea, and an academic specialization in Asian Studies (Australian National University). Also of relevance to the British Council, he has had four years of experience working in Beijing and Canberra for the Development Studies Centre of the Australian National University (similar to IDSS at Sussex University). His experience was recognized by the local Australian business community when they elected him to be the Chairperson of the Australia-China Chamber of Commerce in Beijing for the 2003-2004 term.
He has a working knowledge of Chinese, and his mother tongue is English.Nationality: Australian
Song Hong
Song is an experienced program facilitator and manager with over 16 years in business education fields, including serving as the Chief Representative to China for 8 years first for the Mt Eliza Business School (ranked by the Financial Times as the best provider of Executive Education in the Asia Pacific) and second for Mt Eliza BS’s new owner - the Melbourne Business School (MBS) as part of Melbourne University, Australia.
Prior to joining Mt Eliza/MBS, she was a syndicate leader and lecturer at the Sino-Australia Management Training Centre for senior executives of China’s non-ferrous metals State Owned Enterprises (SOEs) where over 3000 such executives were trained.
She holds a MBA degree from Monash University in Australia and has travelled to many countries to assess cultural differences. In a cross-culture training program, as a Chinese person, she delivers her broad local and international experiences and knowledge to participants.
She speaks very good English. Chinese is her mother tongue.Nationality: Chinese
APA Cross-Cultural Training Offer
We offer programs and training...
for expatriates working in China- Managing in the Middle Kingdom
for Chinese Nationals in MNCs
- Cross Cultural Understanding
- Effective Communication in a Multicultural Environment
- Western Business Etiquette
for Chinese MNCs Investing Abroad
- Cross Cultural Understanding
- Effective Communication in a Multicultural Environment
for Chinese Nationals and Expatriates in MNCs
- Cross Cultural Understanding and Teambuilding
for MBA Students
- a China Business Perspective
Our training programs can also be tailor-made to:
for Teachers in China
for Chinese Teachers Working with Western Children
for Teachers Working in a Multicultural EnvironmentContact us
For more information of Cross-Cultural Training or Book a Course.

Contact Us
Beijing
+86 10 6512-9996
Shanghai
+86 21 5386-2657
Chongqing
+86 23 8988-7050
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